English
EniTool is an online platform specializing in authentic power tools, hand tools, hardware, gadget, and equipment from trusted global brands like NexTool, MEGA, Ingco, and many more.
You can call our helpline at +880 1339 939325 (available 24/7). You can also reach out via email at info@enitool.com
The corporate office is located at 142, Nawabpur Road, Dhaka-1100, Bangladesh
No, you can check out as a guest. Creating an account lets you track order statuses, view purchase history, and save shipping details for faster checkout.
Select your product, pick your size/quantity, click Add to Cart or Buy Now, enter your shipping details on the checkout page, select your preferred payment method, and confirm your order.
We accept local digital payment options including bKash, Nagad, and Rocket, major credit/debit cards, and Cash on Delivery (COD) across Bangladesh.
You can cancel or modify your order before it gets dispatched. Contact our customer support team immediately with your Order ID for assistance.
We have 3 delivery system -
Store Pickup: Orders must be collected within 3 days of agent confirmation from store.
Inside Dhaka Metro: 1 to 3 business days.
Outside Dhaka: 3 to 5 business days.
Shipping fees depend on package weight, product size, and delivery location. Standard delivery rates apply at checkout.
EniTool occasionally runs free shipping campaigns or waives the shipping fee once your cart meets a specific minimum order threshold.
Yes, 100%. We source directly from authorized manufacturers and official distributors to guarantee authentic products.
Yes, selected power tools and equipment come with official manufacturer or seller warranties. Check the Warranty tab on the specific product page for exact coverage terms.
If an item is unavailable at the vendor's warehouse, EniTool reserves the right to cancel the order. If you made an advance payment, a full refund will be processed within 1 to 10 working days.
Once your returned item is inspected and approved, refunds are processed via the original payment method or mobile financial service (MFS) within 5 to 7 business days.
We accept Cash on Delivery (COD), mobile financial services like bKash, and major debit/credit cards including Visa, Mastercard, and American Express.
Products must be checked upon receipt. To qualify for a valid return, you must provide proof of purchase and keep the product in its original packaging. Returns are accepted for wrong, defective, or incomplete items.
